A CO-INNOVATION BRIEFING

Eagle AI.Built Together.

One Giant Eagle team, one Delectable team, one Eagle AI brain. Engineered to make Because It Matters the most advanced AI grocery platform in North America.

Retail Ads
Pharmacy Rx
Deli Kiosks
Social Listening
Generative Search
AI Assistant
Personalization
Dynamic Circulars
Product Enrichment
Shopper Enrichment
Recipes & Meals
Content Enrichment
Product AI
Shopper AI
Social AI
GIANT EAGLE & Delectable AI
ABOUT DELECTABLE AI

The Team Behind the Playbook.

Four operators who built and exited the last generation of commerce at VTEX, ATG, Endeca, hybris, Oracle, Lucidworks, and MyWebGrocer — and ran the merchandising stack at Kroger and Target. Collectively, this leadership team has been part of five unicorn exits across e-commerce, search, and retail SaaS.

JL
Joseph Lee
CEO & CRO · Co-Founder
C-Suite veteran in e-commerce & SaaS. Led VTEX through its NYSE IPO; drove growth at ATG (→ Oracle), hybris (→ SAP), MyWebGrocer (→ Mi9 Retail).
SM
Sanjay Mehta
CPO · Co-Founder
25 years in commerce & AI at ATG, Endeca, hybris, Oracle, Lucidworks — hundreds of Fortune 500 deployments. Search, merchandising, and product experience.
PH
Patrick Hoeffel
CTO · Co-Founder
30 years in software engineering & AI. Architect of knowledge-graph & enterprise-search systems across Financial Services, Insurance, and Defense.
CF
Chris Fladung
Chief Customer Officer
23 years in retail merchandising. Former VP Merchandising Product Experience at Kroger (led 84.51° price, promo, loyalty, assortment). Prior: 13 years at Target.

"Four operators. Five unicorn exits. One conviction — grocery is the largest unsolved frontier in AI commerce."

02 · WHERE GIANT EAGLE STANDS TODAY

A Foundation No Pittsburgh Competitor Can Match.

Giant Eagle enters the agentic era with structural advantages no Pittsburgh entrant (Wegmans, Meijer) can replicate at speed. The GetGo divestiture sharpened focus on the supermarket P&L; Justin's $100M Because It Matters reinvestment is already in motion. The question is no longer whether to lead — it's how fast the lead compounds.

"Agentic AI is properly hyped. The commerce element has to catch up to the AI element."

— Justin Weinstein · FMI 2026 · Via Omni Talk Retail
Wegmans and Meijer are expanding, but they lack Giant Eagle's local depth. With our pre-integrated Phase 0 pilot, the core foundational plumbing is ready to scale immediately.
~$8B
Supermarket Core
Post-GetGo sale core supermarket & pharmacy P&L core revenue.
200+
Stores & Footprint
Giant Eagle + Market District across PA, OH, WV, IN, MD.
5M+
myPerks Members
25M+ personalized offers/month via Eagle Eye. 8:1 sales-to-cost ratio.
$100M
Reinvestment Plan
Because It Matters multi-year reinvestment in value, quality, and digital.
+$100M
eCom Growth
Incremental annual revenue from Instacart + DoorDash partnerships.
LIVE
Eagle AI Engine
Mobile app meal bundles + AI hooks. Phase 0 pilot already proved the rest.
03 · COMPETITIVE URGENCY

An 18-to-24 Month Window, Then Wegmans and Meijer Arrive.

Wegmans and Meijer enter the Pittsburgh market by end-of-2026. Retail-media networks and aggregators seek to own the customer's agentic search layer, threatening to push Giant Eagle into a mere "fulfillment node." The retailer who locks the agentic surface first owns the next decade.

Q1 2026 · PILOT PROVEN

Eagle AI Pilot Success

Validated weekly adoption, 18% basket lift, and 3x conversion inside a 28-day live consumer test.

JUNE 2026 · CURRENT JUNCTURE

The Co-Innovation Decision

Complete the Eagle AI roadmap to capitalize on our 6-quarter lead, or watch the pilot momentum freeze.

LATE 2026 · INTRUSION

Pittsburgh Expansions Open

Meijer & Wegmans open local storefronts. Amazon Rufus search is deployed at scale in grocery.

The Hidden "Middleman Tax"

What is lost when 3rd-party aggregators sit between Giant Eagle and your shoppers:

62%

Discovery Hijacked

Instacart intercepts Mid-Atlantic shopper intent before it ever reaches gianteagle.com.

ChatGPT alone routed 20% of retail referral traffic in late 2025. When aggregators own the prompt, they own the customer relationship, brand loyalty, and substitute suggestions.
70%

CPG Margin Siphoned

CPG brands pay 3rd-party networks for advertising that belongs on Giant Eagle's digital shelves.

Aggregators extract 60–70% of highly profitable media networks revenue from your shelf data. Delectable Ads restores this margin back to the supermarket's $6B P&L.
BLIND

1st-Party Data Lost

The invaluable 5M+ myPerks behavioral signal is siphoned into a competitor's database.

You provide the stores, the inventory, and the customer trust, but receive only an aggregated weekly report. Agentic cores keep the raw loyalty telemetry inside your database.
04 · THE "DO IT FOR ME" DISCOVERY

Forty-Five Minutes, Down to Under Four.

Online grocery has reached cognitive overload. Shoppers do not want a search box with 200 items to scroll; they want dinner solved. Watch a live customer simulation contrasting traditional digital grocery with Eagle AI's single-conversation assembly.

YESTERDAY: Do-It-Yourself Grocery
1 Mental Load Menu Planning
2 Diet & Allergen Fit-Check
3 Manual SKU Hunting
4 List Construction
5 Out-of-Stock Frustration
6 Cart SKU-by-SKU Building
7 Manual Checkout
8 47% Checkout Abandonment Risk
TODAY: Eagle AI "Do It For Me"
1 Customer Intent Stated
2 Agent Solves Meal Plan
3 Auto SKU Cart Assembly
4 1-Click Transaction completed

Click "Run Simulation" below to see both journeys execute side-by-side with exact latency timers.

YESTERDAY TIME: 0:00 mins
EAGLE AI TIME: 0:00 mins
05 · INTRODUCING DELECTABLE AXP™

The Agentic Execution Layer: The Perfect Cart.

Purpose-built for grocery. Sits on top of Eagle Eye loyalty, ProdX catalog, myPerks personalization, and your existing partnerships — no replatforming, no rebuild. Every Giant Eagle shopper gets a basket that knows their household tastes, dietary needs, weekly rhythm, and pantry.

QUADRANT 01
Learns Your Household
Tastes, Diets, & Routines
Understands dietary needs, health goals, family routines, and weekly budget. Adapts dynamically as shopping behaviors and lifestyle stages evolve.
Dietary Dimension:
Active Mission Cluster:
FLAVOR DNA MATRIX GF + MEALPREP
Organic / Clean Label 95%
Whole Grain / Plant-Based 68%
Sodium & Diet Restrictions 84%
Weekly Target: $120.00
GNN Propensity: 94%
QUADRANT 02
Remembers Your Pantry
Shelf Stock & Inventory
Knows what is likely already at home, what you cooked last week, what pantry staples are running low, and what you actually need to replenish this week.
Predictive Inventory Tracker:
🥛
Organic Whole Milk
Purchased 7d ago · Expected 10d cycle
20% Low
🥑
Fresh Avocados
Purchased 5d ago · Expected 5d cycle
Empty
🐟
Alaskan Salmon
Purchased 12d ago · Expected 14d cycle
15% Low
QUADRANT 03
Crafts Carts Dynamically
SKU-Level Contextual Assembly
Constructs complete, nutritionally balanced meal bundles rather than listing loose ingredients. Coordinates items with live local shelf pricing and inventory.
Dynamic Basket Assembly:
🍋 Mediterranean Chicken Dinner SKU CONSOLIDATION
Organic Chicken Breast 1lb $8.99
Dole Baby Spinach 5oz $3.49
Bertolli Olive Oil 17oz $7.99
💡 Swap Bertolli for Pompeian EVOO & save $1.50!
Estimated Total: $20.47
myPerks Bundle Savings: -$2.00 (Applied)
QUADRANT 04
Adapts myPerks Native
Eagle Eye loyalty Integration
Consumes Eagle Eye's 25M+ monthly offers and myPerks 5M-member signal natively. We extend your loyalty stack — we don't replace or duplicate it.
Eagle Eye Loopback Funnel:
📱
CPG Clip
🏷️
Coupon
🛒
Scan
💰
Attributed
Attributed Revenue (MTD)
$142,500.00

"The recipes provided were simple and easy to make... I struggle each week trying to figure out what to make. I like this tool to keep my shopping easy." — GIANT EAGLE CONSUMER TESTER #217

06 · DELECTABLE AXP™ OPERATING SYSTEM

One Intelligent Core, Four Proprietary Engines.

Not another generic chatbot. Sits cleanly on top of Eagle Eye loyalty, ProdX catalog, and myPerks personalization with zero replatforming. Explore the four integrated engines below to see Delectable's architectural advantages.

01
Food HyperGraph™
Computational Gastronomy SKU modeling
02
Shopper HyperGraph™
Persistent 5M+ household loyalty memory
03
Hyper-Personalization Engine
1:1 ZIP code & weekly offer fusion core
04
Agent Orchestration Layer
Multi-step plan, decision, & SKU execution

Engine 1

Description of the engine will appear here.

PROPRIETARY VALUE-ADD

Catalog Enrichment Contrast: The Giant Eagle Advantage

70,000
SKUs Enriched
42
Attributes / SKU
2.94M
Graph Data Points
UN-ENRICHED FLAT PIM DATA 6 FIELDS
DELECTABLE HYPERGRAPH (32 FIELDS) +26 FIELDS
07 · COMPREHENSIVE ADVANTAGE & COMPOUNDING FLYWHEEL

Two Proprietary Graphs, One Compounding Core.

Why generic LLMs cannot catch us. We fuse two proprietary knowledge graphs into a single retail brain. Every digital cart, store basket, loyalty redemption, and offer response compounds this intelligence daily, creating an insurmountable competitive moat.

THE ARCHITECTURAL MOAT

Food Graph + Shopper Graph Fusion

Generic models are trained on internet web crawls, making them blind to grocery reality. Delectable fuses the deep molecular gastronomy of food with the real behavioral patterns of myPerks households.

🧬
Food HyperGraph™: Molecular ingredient maps, flavor pairings, nutrition, diet ontologies.
💳
Shopper HyperGraph™: 5M+ myPerks household preferences, allergies, budgets, weekly rhythms.
"ChatGPT writes recipes. We build carts — on the physical catalog Giant Eagle owns."
THE DATA FLYWHEEL

Five Surfaces, One Intelligence Core

Every shopper touchpoint feeds back into the central brain, making recommendations more accurate and relevant with every single basket built.

01 · giantEagle.com Digital cart additions, abandons, out-of-stocks
02 · Giant Eagle App Every search, list, save, in-store barcode scan
03 · myPerks Graph 5M+ member behavior, purchase history & trends
04 · In-Store POS 200+ physical registers, daily transaction records
05 · Eagle Eye Promos 25M+ monthly offers & customer response signals
FIVE INTEGRATED SURFACES · ONE CO-BUILD COGNITIVE CORE · COMPOUNDING DAILY
08 · CASE STUDY EVIDENCE

The Proof Is Already Yours.

Q1 2026. 28 Days. Real Giant Eagle shoppers, real baskets, and real catalog transaction data. These are the certified receipts from our joint Phase 0 pilot.

0%
Weekly Adoption
Of consumer testers validated weekly utilization
+$0
Basket Lift
In average shopper transaction size during pilot
0.0x
Conversion
Higher than traditional keyword search metrics
$0M
Token Cost Savings
Saved annually vs. generic GPT token taxations

"Justin and I both left the conversation impressed with what has been done by the team in a relatively short period of time."

GRAHAM WATKINS EVP CSCO & CIO, GIANT EAGLE

"Brain Only" vs. "Brain + Body"

Dimension Generic LLM Delectable AI
Relevance Disconnected advice. Unaware of store prices, stock, or myPerks limits. Every suggestion is shoppable. Mapped to local Giant Eagle shelf SKU files.
Latency ~4.0s response. Heavy sequential queries. Drags shopper cart abandonment. ~490ms response. 8x faster. Single formatting LLM call over graph.
Economics $0.033 per search. Cost siphons gross margin quickly at scale. $0.0024 per search. 14x cheaper. Graph cache prevents token taxation.
Safety Prone to hallucinations, random advice, and non-verified allergen matches. Deterministic. allergen-safe, white-box and fully auditable by Graham.
09 · COMPOSABLE NARRATIVE VISION

Built Once, Activated Everywhere.

Eagle AI is a foundational capability layer, not a single point solution. The same Food HyperGraph and Shopper HyperGraph core can be composably deployed across every consumer touchpoint, multiplying loyalty insights at near-zero marginal build cost.

💬
Shoppable PDPs
Turn standard detail pages into recipe-aware assistants.
🍳
Recipe Content
Auto-convert passive online recipes into completed carts.
☎️
Customer Service
First-call resolution agent trained directly on catalog ops.
🖥️
In-Store Kiosks
Deli/Butcher assistants solving "what pairs with this brisket."
📰
Weekly Ad
Dynamic weekly specials optimized 1:1 for the family's ZIP.
💊
Pharmacy & Health
"Food-as-Medicine" bundles adjacent to Rx prescriptions.

National Ecosystem Moats

Future integrations included natively in Phase 3 co-innovation scope (Click for Details):

UCP

Google Universal Commerce

Integrates checkout directly with Google Search, YouTube Shopping, and ChatGPT Agent Payments. Giant Eagle remains seller of record.

RMN

Social Intelligence Layer

Sells ambient macro recipe signals (Tiktok/Reddit trends) back to CPG marketers, unlocking our share of the $71B US retail media ad spend.

Every channel, every device, lands back in one loyalty graph.
🛡️

Unified Co-Innovation Explorer & Live Console

Witness our integrated retail brain in action. Toggle between unified core modules in real-time.

10 · THE COMPETITIVE LEAPFROG

Skip the Catch-Up. Leapfrog the Field.

While Kroger pilots legacy lexical searches and Walmart partners with OpenAI for generic chatbots, Giant Eagle has a six-quarter window to own agentic grocery in the Mid-Atlantic — before national chains can figure out the integration math.

Dimension Kroger (Sintec) Walmart (OpenAI) Instacart (Ada) Giant Eagle + Delectable
AI Architecture Sintec search pilot. Chatbot bolted onto legacy site. Generic GPT-4 text engine. No SKU graph context. Ada helpdesk widget. No transactional integration. Dual HyperGraphs + AXP. Reasons, decides, and transacts at SKU scale.
Time to Value 18–24 months. RFP-heavy, multi-vendor cycles. 12+ months for core enterprise divisions. Live, but owned and monetized by them — not you. 5-Month Build. Phase 02 Generative Search GA in 2 months.
First-Party Data Owned, but siloed. Lacks active graph context. Owned at scale. Proprietary, locked, and non-portable. Siphoned by aggregator. You get weekly reports. 100% Owned. 5M+ myPerks signals turned into active living graph nodes.
Retail Media (RMN) Kroger Precision Media — mature, highly defended. Walmart Connect — locked internally ($4B+ run rate). Carrot Ads — extracts 30% margin from Giant Eagle shelves. Net-New RMN Line. Phase 03 self-serve portal owned by Giant Eagle.

"The opportunity is not to catch Kroger or Walmart on their roadmap. It is to skip it entirely — with a smaller, faster, loyalty-native architecture they cannot retrofit."

11 · FINANCIAL ARCHITECTURE

Skin In The Game: Aligned Economics.

We win when you win. Our model features tiered GMV revenue share alongside fixed implementation fees, ensuring complete motivation alignment. Run the live model below to see payback and incremental benefit.

Interactive Payback Model

myPerks AI Adoption 25%
5% (Conservative) 1.25M active shoppers 50% (Ambitious)
Average Weekly Basket $90
$50 $250
AI Basket Lift 12%
5% 25%
Year 1 Net Benefit (Inc. $7.5M Token Savings)
$21.5M
Year 1 ROI
1654%
Payback Period
12 weeks

Aligned Partnership Economics

Performance-linked terms ensure shared risk and return. Every dollar of build fees is mapped directly to live milestone delivery.

PLATFORM LICENSE
$300K / year
AXP + HyperGraph + model ops
ONE-TIME BUILD
$1.0M total build
Search ($200K) + Meal ($200K) + Social/Ads ($600K)
A · TIERED GMV SHARE
$0 - $100M GMV 0.75%
$100M - $250M 0.50%
$250M+ GMV 0.35%
B · SOCIAL & ADS SHARE
5% of Ad Net Revenue
CPG-funded media + shoppable reels
12 · COMPOUNDING MILESTONES

13 Months, 3 Phases: Self-Funding Growth.

Our phased roadmap ensures low execution risk. Each launch unlocks immediate engagement and Net-New revenue streams, directly funding and de-risking subsequent phases. Click each phase to expand details.

Phase 02 · Months 0–2 Generative Search Sprint

Scope & Key Deliverables

  • Replace Legacy Search: Deploy natural language AI query engine across giantEagle.com.
  • HyperGraph SKU Enrichment: Map and ingest 70,000 active Giant Eagle SKUs with multi-dimensional product intelligence.
  • Cart-Ready Conversational Results: Transition from standard keyword matched listings to immediate, meal-contextualized product placements.
BUILD FEE & TIMELINE
$200K · 2-Month Build
General Availability (GA) at Month 2
BUSINESS OUTCOME
Immediate Conversions & Modern Search Leap
Displaces stale keywords with cart-ready results, boosting search conversion rates by an estimated 18-22%.
Phase 01 · Months 2–7 Eagle AI Meal Planning Integration

Scope & Key Deliverables

  • "Plan My Week" Agentic Flow: Highly intuitive weekly diet, preference, and family-size planner that builds structured meal calendars.
  • myPerks-Aware Cart Construction: Infuse loyalty points, active perks, and co-pay parameters directly into shopping lists.
  • Unified App Integration: Native integration inside iOS and Android mobile apps with one-click curbside or delivery checkout.
BUILD FEE & TIMELINE
$200K · 5-Month Build
General Availability (GA) at Month 7
BUSINESS OUTCOME
The Signature App Experience
Establishes a highly personalized, stickier core application ecosystem that drives basket size lift and shopping frequency.
Phase 03 · Months 7–13 Delectable Social & Ads

Scope & Key Deliverables

  • Shoppable Reels & TikTok Placements: Video overlay capabilities that turn viral recipes into immediate cart-ready grocery lists.
  • CPG-Funded Native Placements: Self-serve brand advertisement interface allowing instant bid execution and custom banner/in-feed ads.
  • Closed-Loop myPerks Attribution: Clear tracking linking social ad impressions directly to local register / online loyalty purchases.
BUILD FEE & TIMELINE
$600K · 6-Month Build
General Availability (GA) at Month 13
BUSINESS OUTCOME
Net-New Retail Media Revenue Stream
Unlocks direct high-margin CPG sponsorship budgets, creating an incremental revenue line for Giant Eagle.
13 · PARTNERSHIP SIGN-OFF

The June 2026 SOW Ask: One Contract. Three Deliverables.

By reinstating the original legal and security MSA framework, we fast-track progress and kick off compounding value. Run three updated SOWs in parallel aligned to our phased scopes.

Mutual Commitment & Governance

Our relationship anchors on deep technical co-innovation and transparent governance. We establish a shared steering committee to ensure frictionless security review, rapid integration paths, and milestone-linked sign-offs.

01
MSA Reinstatement Leverage prior legal & compliance checks to bypass standard 6-month contract delays.
02
Phased Build Commitment $1.0M total build fees spread across 13 months, fully amortized by performance-based revenue generation.
03
IP & Data Protection Giant Eagle retains exclusive retail-media IP rights, with secure isolated tenant databases.
DELECTABLE STEERING TEAM
Joseph Lee · Sanjay Mehta · Patrick Hoeffel · Chris Fladung
Delectable AI

Milestone Execution Path

Detailed execution timelines and gate reviews for each SOW phase.

MID-JULY 2026
Reinstate the MSA
Legal & security re-anchor to the prior legal framework. Three updated SOWs drafted in parallel against this proposal.
AUGUST 1, 2026
Phase 1 Sign-Off & Launch
Eagle AI Meal Planning kicks off (5-month build). Scheduled for GA release in the Giant Eagle app before the back-to-school push.
FEB 1, 2027
Phase 2 Sign-Off & Search Sprint
Generative Search build begins (2-month sprint). Scheduled to go live on giantEagle.com in time for the spring eCommerce cycle.
AUGUST 1, 2027
Phase 3 Sign-Off & Ads Launch
Delectable Social & Ads kicks off on Phase 1 GA. Net-new Retail Media Network (RMN) revenue streams begin compounding through 2028.
💬

Interactive Simulator

Delectable AI Touchpoint Experience